I want you to be happy with your new art. If you have any questions please contact me in advance at nicolabeattieart@gmail.com

Every care has been taken to show the artwork as accurately as possible with regard to size and colour. The image you see online may show a difference due to slight variation between browsers, devices and screen settings. Any variation between the image represented and the actual artwork is not deemed a fault and slight inconsistencies will not be a valid reason for return.

ORDERING

How is my payment handled?

Payments are taken through PayPal or Stripe in British Pounds Sterling. You do not need to have a PayPal account to purchase; you can use the PayPal service to pay with your regular debit or credit card. We do not store any of your debit/credit card details.

SHIPPING

I have placed my order, how soon will I receive my painting?

Original paintings will be packed and shipped within 7 working days. Within the UK pieces are sent by Royal Mail, Parcel Force or courier depending on size and weight.

Is shipping included?

Yes, most artwork in the United Kingdom has free shipping included in the price.

Can you ship internationally?

I have currently restricted shipping to the United Kingdom but if there is something you have seen and love please email me at nicolabeattieart@gmail.com

RETURNS

What if my painting arrives and I don’t like it?

I want you to be fully happy with your new artwork so I offer a return agreement.

If a painting is not as you expect, you have 14 days to contact me by email and request a refund. Once a return has been agreed, you are responsible for packing and arranging return delivery using the same service it was sent to you. Once the piece has been safely returned I will refund your payment within 14 days.

What if my painting arrives damaged?

All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact me within 7 days and if possible keep a photograph.